We help small to medium sized companies grow their customer support operations with agile and highly customizable outsourcing solutions.
Let's be honest – if you aren't hiring thousands of agents, you're just a number to the bigger BPO (business process outsourcing) companies.
We're small in size but might in capability. Whether you're hiring 5 agents or scaling to 500, we provide the personalized attention you need to scale.
We only hire 1 in 100 applicants to keep the quality of our talent pool high. Each employee has a 4 year college degree & at least 3 years of relevant experience.
We're one of the only oursourcing companies that are compliant & certified for PCI, HIPAA and ISO 27001.
We have decades of experience supporting technology, healthcare, and financial services companies.
We'll meet and do a dive deep into your business needs and requirements. Unlike big BPOs, we tailor our approach to your unique challenges from day one.
If you're with another provider, we'll optionally audit your operations for performance issues and share exactly how much you would save with CSV Now.
No cookie-cutter solutions here. We'll give you a proposal that addresses your specific pain points, with transparent pricing and clear deliverables.
As we grow together, you'll never be just another account number. Expect hands-on support, regular updates, and insights that drive your business forward.
Easily schedule a discovery call and our founder will respond within 24 hours.
Get in TouchHey, I’m Ritchie, the founder of CSV Now.
We exist because there’s a clear gap in service quality for outsourced customer support for small and medium sized companies.
We believe you don't need to spend millions of dollars to get scale your CX team while maintaining quality and control.
At CSV Now, we’ll help you:
- Cut costs by at least 50%
- Increase customer satisfaction and NPS
- Stay compliant and secure with regulations
If that resonates with you, you’re in the right place.
Get a completely free audit of your operations by a certified JD Power contact center senior auditor.
You'll understand:
- If there are any performance issues
- If you can save money by switching providers
- Security and compliance issues
Interested? Just fill out the form below.
Easily schedule a discovery call and our founder will respond within 24 hours.
Get in Touch