We help small to medium sized companies grow their customer support operations with agile and highly customizable outsourcing solutions.
Let's be honest, if you aren't hiring thousands of agents, you're just a number to the bigger BPO (business process outsourcing) companies.
We're small in size but mighty in capability. Whether you're hiring 5 agents or scaling to 500, we provide the personalized attention you need to scale.
We only hire 1 out of 100 applicants to keep our talent pool top-notch, and everyone on our team brings at least three years of relevant experience.
We’re one of the few outsourcing companies out there that’s fully compliant and certified for PCI, HIPAA, and ISO 27001.
We have decades of experience supporting technology, healthcare, and financial services companies.
We’ll jump on a call to really dig into your business needs. Unlike the big call centers, we tailor everything to your unique requirements right from the start.
If you’re already working with another vendor, we’ll do a free audit of your current setup to spot any performance or efficiency gaps.
No one-size-fits-all stuff here. We’ll put together a proposal that tackles your exact pain points, with transparent pricing and clear deliverables.
As we grow together, you’ll never be just another account number. Expect hands-on support from our CEO, regular updates, and data-driven insights to keep your business moving forward.
Book a discovery call, and our team will get back to you within a day.
Get in TouchHey, I’m Ritchie, the founder of CSV Now.
We’re here because small and mid-sized companies deserve better quality from outsourced customer support. We believe you shouldn’t have to spend millions just to scale your CX team without losing quality and control.
With CSV Now, you'll:
- Cut costs by at least 50% while scaling your workforce
- Increase customer satisfaction and NPS
- Stay compliant and secure with ISO 27001, PCI, and HIPAA certifications, so you can rest easy knowing your customer data is always protected
If that sounds like what you’re looking for, you’re in the right place.
Get a completely free audit of your operations by a certified JD Power contact center senior auditor.
You'll understand:
- If there are any performance issues
- If you can save money by switching providers
- Security and compliance issues
Interested? Just fill out the form below.
Book a discovery call, and our team will get back to you within a day.
Get in Touch